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Accident & Emergency department

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The Accident & Emergency (A&E) department is a medical treatment facility specializing in acute care of patients who present without prior appointment with sudden emergencies.

Due to the unplanned nature of patient attendance, the department provides initial treatment for a broad spectrum of illnesses and injuries, some of which may be lifethreatening and require immediate attention.The A&E department at Kokilaben hospital is the biggest, busiest and most modern state-of-art prototype emergency department in Mumbai and western India, where emergency care is provided by doctors qualified and trained in speciality of Emergency Medicine. The A&E at Kokilaben hospital has 18 beds and serves to about 25000 patients annually.

The Purpose

  • To save lives in acute medical emergencies and care for illnesses or injuries for which
    immediate medical attention is required.
  • To provide pre-hospital care by trained emergency medicine specialists in fully equipped
    ambulances.
  • To deliver acute treatment in a speedy manner to minimize the damage by diseases.
  • Delivering patient- and family-focused care in an environment that is safe,respectful,and
    conducive to health and well-being.
  • To have community outreach programs, including training of lay people in basic life
    support and first aid.
Benchmarked to International Standards
INTERNATIONAL BENCHMARK GLOBAL STANDARD KDAH PERFORMANCE
Acute Ischaemic Stroke
Door to Thrombolysis Time:
Less than 60 minutes
29% of the cases 70% of the cases
Chest Pain
Door to ECG Time:
Less than 10 minutes
40% of the cases 90% of the cases
Heart Attack
Door to Thrombolysis Time:
Less than 30 minutes
Less than 50% of the cases 75% of the cases
Door to Doctor Time
Within 30 minutes
0-120 minutes 0-30 minutes

Highlights of the A&E

  • A truly well designed Accident & Emergency department
  • Fully equipped with state-of-art life saving equipments
  • Emergency care provided by qualified specialists in Emergency Medicine
  • Highest ratio of doctors & nurses to patients
  • Continuous training program for doctors and nurses
  • Post – graduate program in International Emergency Medicine, in collaboration with The George Washington University,USA
  • Protocol based treatment, adapted from best of global practices
  • Monitoring of clinical performance to achieve highest level of compliance to global benchmarks.

Ambulance Services

We provide state-of-art ambulance services which are lifesavers, and not just vehicles to ferry patients. The cardiac ambulances are fully equipped with oxygen, cardiac monitor, defibrillator, ventilator etc., & manned by emergency medicine specialist doctors and nurses to deliver highest level of pre-hospital care. It has been proven that patients transferred by ambulances have better outcomes, as evaluation & treatment by doctor starts well before patient reaches hospital, within the golden hour after many life threatening conditions like heart attack, strokes,trauma,etc.The ambulance staff informs the hospital in advance to keep preparation for specific treatments before patients arrive in hospital.

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